CRM Analytics
Global CRM Analytics Market: Global Market Size, Trends, Competitive, Historical & Forecast Analysis, 2021-2027
Report ID: BMRC 1967 | Number of pages: 196 | Publish Date: Jan 2021 | Category: ICT and MediaLatest research report on CRM Analytics Market delivers a comprehensive study on current market trends. The outcome also includes revenue forecasts, statistics, market valuations which illustrates its growth trends and competitive landscape as well as the key players in the business.
The CRM analytics solutions help the company to analyses the marketing, sales and service performance. Thus, it is a smart analysis of the customer information across the organization to enhance the ROI by reducing the operation cost. IT provides 360-degree view of real-time insights to the entire organizations in order help them to know about its customer and have fact-based actions.
This analytics solution enables the organizations to identify opportunities to cross-sell, up-sell, and improve customer satisfaction. Thus, the CRM analytics solution offers easy access to the information over the analytical dashboard which sorts thousands of data points to have right information’s about its customers.
In 2018, the global CRM Analytics market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of 10.6% during 2019-2025.
This report focuses on the global CRM Analytics status, future forecast, growth opportunity, key market and key players. The study objectives are to present the CRM Analytics development in United States, Europe and China.
The key players covered in this study
Oracle Corporation
SAP SE
International Business Machines Corporation
Microsoft Corporation
SAS Institute, Inc.
Accenture PLC
Infor
Teradata
Angoss Software Corporation
Salesforce
Market segment by Type, the product can be split into
Sales Analytics
Customer Analytics
Contact Center Analytics
Marketing Analytics
Web & Social Media Analytics
Market segment by Application, split into
Large Enterprises
Small and Medium BusinessesIn this study, the years considered to estimate the market size of CRM Analytics are as follows:
History Year: 2020-2020
Base Year: 2020
Estimated Year: 2021
Forecast Year 2021 to 2027
Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America
The study objectives of this report are:
To analyze global CRM Analytics status, future forecast, growth opportunity, key market and key players.
To present the CRM Analytics development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.
For the data information by region, company, type and application, 2020 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Table of Content 1. Chapter - Report Methodology 1.1. Research Process 1.2. Primary Research 1.3. Secondary Research 1.4. Market Size Estimates 1.5. Data Triangulation 1.6. Forecast Model 1.7. USP’s of Report 1.8. Report Description 2. Chapter – Global CRM Analytics Market Overview: Qualitative Analysis 2.1. Market Introduction 2.2. Executive Summary 2.3. Global CRM Analytics Market Classification 2.4. Market Drivers 2.5. Market Restraints 2.6. Market Opportunity 2.7. CRM Analytics Market: Trends 2.8. Porter’s Five Forces Analysis 2.8.1. Bargaining Power of Suppliers 2.8.2. Bargaining Power of Consumers 2.8.3. Threat of New Entrants 2.8.4. Threat of Substitute Product and Services 2.8.5. Competitive Rivalry within the Industry 2.9. Market Attractiveness Analysis 2.9.1. Market Attractiveness Analysis by Segmentation 2.9.2. Market Attractiveness Analysis by Region 3. Chapter - Global CRM Analytics Market Overview: Quantitative Analysis 3.1. Global CRM Analytics Market Revenue (USD Million), Market Share (%) and Growth Rate (%), 2018- 2027 3.2. Global CRM Analytics Market Revenue Market Share (%), 2018- 2027 3.3. Global CRM Analytics Market Sales (Number of Units), Market Share (%) and Growth Rate (%), 2018- 2027 3.4. Global CRM Analytics Market Sales Market Share (%), 2018- 2027 4. Chapter – Global CRM Analytics Market Analysis: Segmentation By Type 5. Chapter – Global CRM Analytics Market Analysis: Segmentation By Application 6. Chapter - Global CRM Analytics Market Analysis: By Manufacturer 6.1. Global CRM Analytics Market Revenue (USD Million), by Manufacturer, 2018 - 2027 6.2. Global CRM Analytics Market Share (%), by Manufacturer, 2018 6.3. Global CRM Analytics Market Sales (Number of Units), by Manufacturer, 2018 - 2027 6.4. Global CRM Analytics Market Share (%), by Manufacturer, 2018 6.5. Global CRM Analytics Market Price (USD/Unit), by Manufacturer, 2018 - 2027 6.6. Global CRM Analytics Market Revenue Growth Rate (%), by Manufacturer, 2018 – 2027 6.7. Merger & Acquisition 6.8. Collaborations and Partnership 6.9. New Product Launch 7. Chapter –CRM Analytics Market: Regional Analysis 7.1. North America 7.1.1. North America CRM Analytics Market Revenue (USD Million) and Growth Rate (%), 2018 – 2027. 7.1.2. North America CRM Analytics Market Revenue (USD Million) By Country, 2018 – 2027. 7.1.3. North America CRM Analytics Revenue Market Share (%) By Country, 2018 – 2027. 7.1.4. North America CRM Analytics Market Revenue (USD Million) and Growth Rate, By Market Segmentation, 2018 – 2027. 7.1.5. North America CRM Analytics Market Revenue (USD Million), Market Share (%) and Growth Rate, By Market Segmentation, 2018 – 2027. 7.1.6. North America CRM Analytics Market Sales (Number of Units) and Growth Rate (%), 2018 – 2027. 7.1.7. North America CRM Analytics Market Sales (Number of Units) By Country, 2018 – 2027. 7.1.8. North America CRM Analytics Sales Market Share (%) By Country, 2018 – 2027. 7.1.9. North America CRM Analytics Market Sales (Number of Units) and Growth Rate, By Market Segmentation, 2018 – 2027. 7.1.10. North America CRM Analytics Market Sales (Number of Units), Market Share (%) and Growth Rate, By Market Segmentation, 2018 – 2027. 7.2. Europe 7.3. Asia Pacific 7.4. Latin America 7.5. Middle East & Africa 8. Chapter - Company Profiles